Sanica Boru

Customer Satisfaction Survey

Evaluate our laboratory services (Document No: FR41 R1)

Dear customer, in order to provide you with better service and receive your expectations and suggestions, we kindly request you to fill out this form.

Sincerely yours,

SANICA Testing Laboratory Contact

Yazıkonak Beldesi Sanayi OSB Mah. EOSB 2 Sok. No:25/1 İç Kapı No:1 Merkez/Elazığ
0 424 255 59 01-05
0 530 387 54 84
0 424 255 59 14
[email protected]

Rating Scale

5Very Satisfied
4Satisfied
3Undecided
2Slightly Dissatisfied
1Very Dissatisfied

Company Information

Satisfaction Evaluation

Please evaluate the following questions.

1. Ease of reaching relevant personnel in your interactions with SANICA Testing Laboratory

2. Fulfilment of commitments and tasks on time

3. Provision of satisfactory explanations regarding your requests and questions

4. Quality and diversity of the services provided

5. Promptness, helpfulness, follow-up of the work to be done, friendliness and attention

6. Reliability, integrity, impartiality, confidentiality, independence from all kinds of pressure

7. Information about technical competence, renewed standards, regulations and developments

8. Complete and accurate delivery of test reports, invoices and similar documents to you

9. The laboratory operates in compliance with laws and regulations

10. National/international acceptance of the test reports issued

Comments and Suggestions